Boss & Helper Privacy Policy
Effective Date: October 25, 2025
Boss & Helper LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and our website.
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information necessary to provide core services, secure your account, and enable service matching. We collect this data directly from you or automatically via third-party services like Firebase and RevenueCat.
User-Generated Content
We collect and store all content created by users, as it is integral to the App's function:
- Chat Messages & Attachments: All content and files exchanged between Bosses and Helpers.
- Profile Pictures & Descriptions: User-submitted images and descriptive text.
- Job Postings & Reviews: Content of job listings and feedback/ratings written by users.
2. Data Use and Processing
We use the data we collect for the following purposes:
- App Functionality: To enable login, secure user accounts, provide chat services, and facilitate job matching based on location.
- Product Personalization: To customize the job list based on your location and display your profile information to matched users.
- Analytics: To measure the performance of our app (e.g., crash logs via Firebase Crashlytics and transaction metrics via RevenueCat).
- Marketing & Communication: To send transactional notifications (via FCM) and essential service communications.
3. Data Storage, Security, and Anonymity
A. Data Security
We are committed to protecting your data. All data transferred between your device and our servers (Firebase Firestore, Firebase Storage) is secured using SSL/TLS (HTTPS) encryption in transit.
B. Anonymity
Your name, email, and photo are only shared with a potential Boss or Helper after you initiate a chat conversation. Your core identity is kept private on job boards and search results.
For any questions regarding this Privacy Policy, please contact us at support@bossandhelper.com.